Shipping, Customs & Duties
United Kingdom:
All orders over £75: FREE Standard Shipping
Standard (3-5 Business Days):
Express (Next Business Day*): £4
United States:
All orders over $160: FREE Standard Shipping
Standard (10-14 Business Days):
Express (2-3 Business Days): $14.50
Europe:
All orders over £100: FREE Standard Shipping
Standard (5-9 Business Days):
Rest Of World:
Standard (10-14 Business Days):
*UK next business day delivery if order is placed before 1.30pm.
Customs & Duties:
All SEFI orders are shipped from the UK.
USA:
- Orders over $800 USD will be subject to local taxes and duties.
- Due to recent USA import tax changes, all orders may be charged duties and new tariffs.
EU:
- You will not be required to pay any taxes & duties.
- Please note if your country is not located within the European Union your order will be subject to local taxes and duties charges at the final destination.
Rest Of world:
- Orders may be subject to local customs taxes and duties charges at the final destination.
- Any customs taxes or import duties and associated fees are charged once the parcel reaches its destination country, you will be contacted by the shipping company directly to arrange payment. SEFI cannot be held responsible for any additional charges on your order.
Changing Address:
You can email us at hello@thisissefi.com to change your address but this must be on the day of order, otherwise shipping will already be in process. You can also change the email address on your account for correspondence by emailing hello@thisissefi.com.
How To Access Tracking:
Once your order has been processed for delivery you will receive an email with the tracking link. Please allow 24 hours for this link to become live.
Haven't Received Your Order:
We will aim to deliver your order by the estimated delivery date set out on the website, unless there is an event outside our control. If your order is taking longer than expected, please email hello@thisissefi.com and our team will investigate this for you.
